Seller Policy

This Seller Policy ("Policy") outlines the terms and guidelines for sellers on www.erezon.com ("Erezon E-commerce Platform") operated by Erezon Co. Ltd ("Erezon," "we," "us," or "our"). By becoming a seller on the Website, you ("Seller" or "you") agree to comply with this Policy. Please read it carefully before using the Website as a seller.

Seller Registration

1.1 To become a registered seller on the Website, you must complete the seller registration process and provide accurate and complete information about your business.

1.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 You must notify the Company immediately of any unauthorized use or security breach of your account.

Product Listings

2.1 As a seller, you are responsible for creating accurate and complete product listings on the Website.

2.2 Product listings must include detailed descriptions, high-quality images, accurate pricing, and other relevant information.

2.3 You must ensure that the products listed comply with all applicable laws, regulations, and industry standards.

Product Availability and Inventory Management

3.1 You are responsible for ensuring that the products listed on the Website are available for purchase.

3.2 You must accurately manage your inventory levels and update the Website in a timely manner to reflect changes in product availability.

3.3 If a product becomes out of stock or unavailable, you must promptly update the listing or remove it from the Website.

Pricing and Promotions

4.1 You have the authority to set the prices for your products listed on the Website.

4.2 Any discounts, promotions, or special offers must be clearly communicated and accurately applied during the checkout process.

4.3 You must comply with all applicable laws and regulations regarding pricing, including any laws related to pricing transparency, fair competition, and consumer protection.

Order Fulfillment and Shipping

5.1 You are responsible for fulfilling customer orders in a timely and efficient manner.

5.2 You must provide accurate shipping information and ensure that products are properly packaged and shipped to customers.

5.3 You are responsible for any shipping costs unless otherwise agreed upon with the customer or the Company.

Customer Communication and Support

6.1 You must maintain open and transparent communication with customers regarding their orders, inquiries, and any issues that may arise.

6.2 You are responsible for providing prompt and satisfactory customer support and resolving customer complaints or disputes in a fair and professional manner.

Prohibited Activities

7.1 As a seller on the Website, you must not engage in any activities that are illegal, fraudulent, harmful, or violate the rights of others.

7.2 You must not list or sell prohibited or infringing products on the Website.

7.3 You must not engage in any deceptive or misleading practices, including false advertising or misrepresentation of products.

Seller Fees and Payments

8.1 The Company may charge seller fees or commissions for the use of the Website's services. The specific fees and payment terms will be outlined in a separate agreement or the seller dashboard.

8.2 You are responsible for the timely payment of any applicable fees or commissions.

Termination

9.1 The Company reserves the right to suspend or terminate your seller account on the Website at any time, for any reason or no reason, at its sole discretion.

9.2 Upon termination, you must immediately cease using the Website as a seller, and any outstanding obligations or liabilities will remain in effect.

Modifications to Seller Policy

10.1 The Company reserves the right to modify this Seller Policy at any time. Any changes will be effective immediately upon posting on the Website or notifying you through your seller account.

10.2 It is your responsibility to review this Seller Policy periodically for any updates or changes.

By becoming a seller on the Website, you acknowledge that you have read, understood, and agree to comply with this Seller Policy. If you do not agree to these terms, you must not use the Website as a seller.