Privacy Policy Page

Effective Date: 23/01/2025

At Erezon Ltd. ("we", "us", or "our"), we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.erezon.com] (the "Site") and use our services. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you visit our Site or make a purchase:

a. Personal Identification Information:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment details (through secure payment gateways)

b. Non-Personal Identification Information:

• IP address
• Browser type and version
• Device information
• Referring/Exit pages
• Date/time stamps
• Cookies and tracking data

2. How We Use Your Information

We may use the information we collect in the following ways:

• To process and fulfill your orders
• To send order confirmations, shipping updates, and other customer service-related communications
• To improve our website’s functionality, content, and user experience
• To respond to inquiries or provide support
• To send marketing emails, newsletters, or promotional offers (with your consent)
• To detect and prevent fraud and security issues
• To comply with legal obligations

3. Data Protection and Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure socket layer (SSL) encryption technology for processing payment details.

However, no system is entirely secure, and while we take all reasonable measures to protect your information, we cannot guarantee absolute security.

4. User Account Deletion 

To delete your account in our system, please log in first, go to your profile dashboard, click "Delete my Account" in the list below your profile picture, and confirm deletion.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve your experience on our Site.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our Site.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers for the following purposes:

• To process payments (e.g., payment gateways)
• To deliver orders (e.g., shipping companies)
• To help us analyze and improve our Site (e.g., analytics tools)

We may also disclose your information if required by law, or if necessary to protect our legal rights or the rights of others.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct or update your personal information
• Request that we delete your personal information (subject to certain legal exceptions)
• Opt-out of receiving marketing communications from us

To exercise your rights, please contact us at the details provided below.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete that information as soon as possible.

9. Third-Party Links

Our Site may contain links to third-party websites. These third-party websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated policy taking effect immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email:          info@erezon.com
• Phone:        +964 772 814 0101
• Address:    Gulan St. Bakhtiari, Erbil, Iraq